Terms & conditions

Here you can find our terms & conditions. When shopping and browsing at princecharger.com, you accept our terms & conditions.

Delivery

The delivery time for your order is 1-7 days depending where in Europe you are ordering to. We only deliver goods within Europe.

PrinceCharger ships goods with GLS and the freight is free. You will always receive a track and trace number so you can track your package, from our warehouse and home to you.

Damages on the items due to shipment is not refunded by PrinceCharger, but we will help you document it to GLS.

Cancelation

There is a 14-day full right of withdrawal on items purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

You will bear any return costs yourself.

Requests for cancellation must be notified to us no later than 14 days after delivery and be received by us no later than 14 days after we have been informed of your use of the right of withdrawal.

Requests for the use of the right of withdrawal must be sent by email to support@princecharger.com, for which the standard cancellation form is requested to be filled in and sent with.

The condition of the item upon return

You are liable for the deterioration of the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties and function. This means that you must try the item in the same way as if you were shopping in a physical store.

If the item has been tested in addition to what is described above, it is considered used and of impaired value. This means that if you cancel the purchase, you will receive a small part or none of the purchase amount back. It is up to PrinceCharger to assess the condition of the item.

Rights of complaint

There is a 2-year right to make a complaint about products in accordance with the Danish Sales Act. The right of complaint applies to all errors in software, material and manufacturing.

Complaint regarding. Defective situation must be reported to PrinceCharger within a reasonable time after receipt. Here, max. two months as a reasonable time, unless otherwise agreed. We reimburse reasonable shipping costs.

The complaint is dropped due to incorrect or unusual operation of the product.

PrinceCharger covers the return costs to a reasonable extent.

Upon return, contact the company on support@princecharger.com.

Complaints are not received if these have been sent on COD.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with PrinceCharger, we need the following information:

  • Name
  • Address
  • Phone number
  • Email address

We register your personal information for the purpose of being able to deliver the item to you.

The personal information is registered with PrinceCharger and stored for up to five years, after which the information is deleted.

When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed about exactly what information is collected and why.

The Director and the staff of PrinceCharger have access to the information recorded about you.

The data responsible for PrinceCharger is: Michael Petersen.

We do not store and transmit customer information encrypted.

As registered with PrinceCharger, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in this connection should be directed to support@princecharger.com.

Cookies

At princecharger.com, cookies are used for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you. You can delete cookies from your computer at any time.

We use a log statistic on princecharger.com, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is left, etc.

The log statistics are used only for the purpose of optimizing the princecharger.com website.

Payment

PrinceCharger receives online payments with Visa, Visa Electron, Mastercard, Maestro and MobilePay.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated in your order. When paying with Visa Electron and Mastercard Debit, which are debit cards, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or reject the payment.

The website uses the following currencies for pricing: Euro (EUR), Danish Kroner (DKK) and Swedish Kroner (SEK).

PrinceCharger uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and can not be read by other outsiders.

Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to us at support@princecharger.com.

Returns

Within the first 30 days of purchase: Any unopened/unused and non-defective product purchased on princecharger.com can be returned to us within 30 days of the original ship date. Please contact us via email at support@princecharger.com before any product is returned to us.

When you contact us we will provide you with the return address to you. You can then arrange to send back the product. The shipping cost associated with any unopened/unused and non-defective product is the purchaser’s responsibility.